UKGC imposes £ 6m fine on Casumo

UKGC imposes a £ 6 million fine on Casumo [ZEBR_TAG_ / h1>

The UK Gambling Commission (UKGC) has imposed a £ 6m fine on online casino firm Casumo for violating anti-money laundering regulations and failing to ensure that players are gambling responsibly.

The Commission attributed to the shortcomings of social responsibility:

Failure to comply with policies and procedures for dealing with customers if there is a concern that the customer’s actions may indicate a problem with gambling;

  • One client lost £ 1.1m in three years without being involved in responsible gambling;
  • The second client will lose £ 65,000 in one month without being involved in responsible gambling;
  • A third client lost £ 76,000 in seven months without being involved in responsible gambling.

In addition, the operator did not engage in responsible interactions with a customer who lost £ 89,000 in five hours and did not engage in responsible interactions with a customer who lost £ 59,000 in 90 minutes.

Casumo also received an official warning and must now call independent auditors to ensure that the company fully complies with the license terms and codes of conduct (LCCP).

Richard Watson, UKGC CEO, said:

"This case was initiated as a result of planned compliance activities and every operator in the UK should be aware that we will continue to take strong action against those who fail to raise standards to ensure responsible gaming."

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